NEW HOME SNAGs

Help and peace of mind ensuring the standard of your new home is as it should be

Looking for a thorough, reliable and affordable service with a personal touch? Get in touch

Step 1

You purchase your new house or exchange contracts

Step 2

We carry out a detailed inspection of the property inside and out, prior to or just after completion

Step 3

We generate a written report that can easily be understood and sent to your builder or developer

Step 4

The report is sent to the builder or developer and they should carry out the remedial work in good time

Step 5

Any issues not resolved can be dealt with by the New Homes Quality Board which most builders are registered with

Step 6

We can re-inspect to ensure that items have been addressed.  You have peace of mind that your new home is built to the correct standards and will last

There are over 100 defects in the average new house

You've just moved into your new home and its all been a rush, you are excited with being somewhere new and different.  You may not see any issues at first until you settle in and start living there.  Homes are built to many different regulations and tolerances, which the average person has no clue of.  Snags can be something as simple as an uneven floor, a wonky light switch or a bit of painting that has been missed, right down to more serious issues like doors not fitting and closing, window vents missing or the hot and cold supply from a basin back to front.  

Housebuilders and Developers

The vast majority of builders and developers will have had to get the property checked and inspected by the NHBC, Premier, Build Zone or similar to obtain a final certificate.  They will also carry out some form of quality checks, some more detailed than others.  The larger companies will employ a Customer Care Manager who may do their own inspection prior to handover and liaise with the customer through the sale process.  On volume builds and larger sites, quite often a lot of the inspections are overlooked.  You will have all heard the horror stories of customers moving into incomplete properties and brushing up against wet paint on walls.

When should I get the snagging done?

The easiest time to carry out a snag list or defects list is a few weeks before occupation.  This gives the developer sufficient time to carry out works that may need doing before you move in.  It is a lot easier for the faults to be put right without inconveniencing you the customer, booking in times for visits or restricting access to areas in the property.  Some builders will still be working on finishing your new property and many items may be picked up, so its important to be sure that the builder has finished before snagging is done.  You could then move into a totally finished property safe in the knowledge you are covered.  Many companies allow you to move in and settle, then a couple of weeks later ask you for your lists.  During this busy period of change you may not have time to do this, and that's where we come in.

Professional and detailed snagging reports covering the following area's East Grinstead, Crawley, Horley, Haywards Heath, Burgess Hill, Horsham, Hassocks, Tunbridge Wells, South Croydon, Godstone,  Edenbridge, Reigate, Redhill, Rusper, Southwater, Uckfield, Billingshurst, Crowborough, Copthorne. 

 Most places in Sussex and Surrey can be accommodated, within a 20-25 mile radius of East Grinstead